Stayed here Halloween weekend for the When We Were Young Festival. Paid for a king bed with a High Roller view. Arrived after 10 PM on a Thursday evening and still had to wait in line for almost an hour to make use of a self examine in kiosk. Initial impression was the room was very good however the TV didn’t work. We were suggested to verify in w the front desk within the AM, which we did. They requested if it was alright to enter the room whilst we have been gone for the day, sightseeing.
- We inquired what might be carried out relating to the TV problem and she or he supplied to “improve us” to a room with an identical view.
- We recognize you taking the time to provide your suggestions, Lisa.
- This just isn’t the Flamingo I actually have stayed at and enjoyed up to now.
- Roulette supplier was imply and took her candy time rearranging chips.
- We were advised to check in w the entrance desk in the AM, which we did.
We gave the OK however my husband took photographs of all of our stuff before we left. I tried to call the customer support number but was informed that they had been out of the US and I wanted to speak to somebody on web site. So, you guessed it, we waited in the line, tried to maintain calm and hopeful that someone would make it proper in the long run. My husband also tried to speak to Caesar’s Rewards, , they usually solely identified what the supervisor appeared like so we could ask to talk to her once we made to the front of the road.
Not The Most Effective – Flamingo Las Vegas Lodge & On Line Casino
I inform the worker that we want to speak to the supervisor, and gesture to the blonde woman that was identified to us, but she sees me, turns on her heel and walks the opposite way. We inquired what could possibly be accomplished regarding the TV issue and she offered to “upgrade us” to a room with a similar view. I known as the customer support line once extra to see if there was ANYONE else that I could speak to and all I received back was an unapologetic, monotone, girl that offered to file a criticism for me. We waited the remainder of the evening for the Engineering Manager to indicate up together with his “clarification or apology” but you guessed it, no show.
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We respect you taking the time to provide your feedback, Timgerkman2021. We recognize you taking the time to offer your feedback, Saleslady730. We recognize you taking the time to provide your feedback, Katie. Roulette supplier was imply and took her sweet time rearranging chips. Other folks walked away from the table because of her horrible angle. This was my third and final time staying at the flamingo.
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Not One Of The Best – Flamingo Las Vegas Hotel & Casino
This isn’t the Flamingo I have stayed at and enjoyed prior to now. Thinking we wouldn’t be in the room a lot, we decided to just make-do. When we woke Monday I wished to jump int he shower. Water barely warmed up, so I took a quick one. I do not often call and complain as a result of I don’t need them considering I am looking for any freebies.
We are planning an enormous group trip (12-14) in March. I am coordinating it and was recommending to the others we keep at the Flamingo because of its location and my good experiences there up to now. Instead, we will stay elsewhere (Harrah’s, New York, etc) similar in price but much cleaner and not in such a state of dis-repair. Next time we’ll dirtyroullet stay at a sister-property like Harrah’s or the Linq. Something similar in price but wanting a lot better. Until some adjustments occur, I won’t advocate this place to anyone. I did notice that some of the buttons int he hallways for the elevators did not work.
However, I did name in regards to the lack of scorching water and one means or the other they made some adjustment and received the water warmer inside a number of hours. I didn’t complain in regards to the different things within the room. This enterprise uses instruments provided by Tripadvisor to encourage and gather visitor evaluations, including this one. Thank you for taking the time to share your expertise with us, John! We cannot wait to welcome you back for an additional great time at Flamingo Las Vegas soon.
So we known as all the means down to the front desk to allow them to know, to no avail bc they did not present or contact us again both. The “grievance name” got through to someone, the next day about 24 hours later and supplied us a $50 food credit to any of their Caesar’s owned restaurants. WHAT A JOKE. Of course upon checkout, there wasn’t a real individual to meet with and we could not chance missing our flights over one other disappointing customer service expertise, so we have been pressured to used the self kiosk to verify out. We will NEVER advocate the Flamingo to anyone for anything. We respect you taking the time to provide your suggestions, Lisa. Your feedback have been shared with the appropriate team for their enter and a spotlight. We value your patronage and hope to look forward to welcoming you again.